© 2018 by ELITECH

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  • We understand your business and critical applications supporting it

  • Understand the technical layout and topology of the application

  • Review the current level of performance and availability visibility and process in place

  • Understand skill-set in house to handle incidents and escalations to drive up to RCA

  • Report on observations for all the information collected, with a Performance Management Maturity score

  • Recommendations to improve maturity model